DMJili Privacy Policy

1. Introduction

DMJili ("we," "our," "the Platform") is committed to protecting the privacy of everyone who uses our website at dmjili.vu. This Privacy Policy describes how we collect, use, store, and share your personal information when you register an account, place bets, make deposits or withdrawals, or otherwise interact with our platform.

By using DMJili, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact us to close your account. This policy applies to all players accessing DMJili from anywhere in the Philippines — whether you're in Manila, Quezon City, Cebu, Davao, or elsewhere in the country.

2. Information We Collect

We collect different types of information depending on how you interact with DMJili. This falls into two broad categories: information you give us directly, and information we collect automatically.

Information you provide directly:

• Full legal name, date of birth, and residential address
• Email address and mobile phone number
• Government-issued ID documents submitted during KYC verification
• Payment method details such as bank account information or registered e-wallet identifiers
• Communication history with our customer support team
• Any preferences or settings you configure within your account

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and clickstream data
• Session duration and login timestamps
• Game activity, betting history, and transaction records
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

DMJili uses the information we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this policy without first notifying you.

4. Sharing Your Information

DMJili does not sell or rent your personal data to third parties. However, in the course of providing our services, we may share certain information with trusted partners and service providers who assist us in operating the platform.

These may include:

• Payment processors and e-wallet providers — to facilitate deposits and withdrawals in Philippine Peso (₱), including local bank partners and e-wallet services.
• Identity verification services — third-party KYC providers who help us verify the identity of players before processing withdrawals.
• Game content providers — software studios whose games are hosted on the DMJili platform may receive anonymized gameplay data for quality and fairness purposes.
• IT and security providers — companies that provide cloud hosting, cybersecurity monitoring, and fraud detection services.
• Legal and regulatory authorities — where required by law, court order, or a legitimate regulatory request, we may be required to disclose certain information.

All third-party service providers we work with are required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your information for their own marketing or any unrelated purposes.

5. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary depending on the type of data and the reason it was collected.

In general:

• Account and transaction data is typically retained for a minimum of five years after account closure to meet financial record-keeping requirements.
• KYC and identity verification documents are retained in line with applicable anti-money laundering regulations.
• Communication records with customer support are retained for up to three years.
• Cookie and analytics data is retained for shorter periods as described in our cookie settings.

Once data is no longer required for any of the above purposes, it is securely deleted or anonymized so that it can no longer be linked to you as an individual.

6. Your Rights Over Your Data

As a DMJili player, you have the following rights in relation to your personal information:

• Right to Access: You can request a copy of the personal data we hold about you at any time.
• Right to Correction: If any of your information is inaccurate or out of date, you can ask us to correct it.
• Right to Deletion: You may request that we delete your personal data, subject to any legal obligations we have to retain certain records.
• Right to Restrict Processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format so you can transfer it elsewhere if needed.
• Right to Withdraw Consent: Where we rely on your consent to process data — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team using the email address listed in Section 10. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for standard requests.

7. Cookies and Tracking Technologies

DMJili uses cookies and similar technologies to make the platform work properly, remember your preferences, and help us understand how players use our site. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. You cannot opt out of these without affecting your ability to use DMJili.
• Analytics cookies: Help us understand which pages are visited most, how long players stay, and where they encounter issues. This data is used in aggregate and does not identify you personally.
• Functional cookies: Remember your language preferences, display settings, and other customizations you've made within your account.
• Marketing cookies: Only placed with your consent, these help us show relevant content based on your interests. You can withdraw consent at any time via your browser settings or by contacting support.

Most web browsers allow you to control cookies through their settings. Blocking certain cookies may affect how DMJili works on your device. For the best experience, we recommend keeping essential cookies enabled.

8. Data Security

Keeping your data safe is something we take seriously at DMJili. We apply a range of technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive account and payment information
• OTP-based verification for login, withdrawals, and account changes
• Optional two-factor authentication (2FA) for additional account protection
• Regular security audits and vulnerability assessments
• Access controls that limit which staff members can view sensitive data
• Continuous monitoring for suspicious login activity and potential fraud

While we do everything we can to protect your data, no online system is completely immune to risk. We encourage you to use a strong, unique password for your DMJili account and to enable 2FA for an extra layer of security. If you ever suspect your account has been compromised, contact our support team immediately.

9. Third-Party Links and Services

The DMJili platform is a closed, self-contained environment. We do not include links to external websites within our gaming pages. However, if you arrive at our site from an external source or use a payment channel that redirects you briefly to a third-party interface, please be aware that those third-party pages have their own privacy policies that are separate from ours.

DMJili is not responsible for the privacy practices of any third-party service you interact with as part of your payment process. We encourage you to review the privacy policies of any external service before submitting personal information to them.

10. Contact and Privacy Requests

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to our support team. We are available around the clock to assist players across the Philippines.

We aim to acknowledge all privacy-related requests within two business days and to resolve them fully within 30 days. For complex requests, we may need additional time, but we will always keep you informed of progress.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notification.

We encourage you to review this page periodically so you stay informed about how DMJili protects your personal information. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.